For your best and most assured customer experience, please email us at: southknit@hatleypointe.com
- Please do not DM us about orders, we will direct you to southknit@hatleypointe.com
- Please do not call our resort about online orders, they are not able to help as they do not have the access to online order information.
- Please allow up to 48 business hours for an email response.
- Check your spam inbox to see if our response went there.
- We check southknit@hatleypointe.com M-F, 9:00 a.m.-5:00 p.m., excluding holidays.